The important part of our Covid protocols is that the property is vacated 15 minutes before our scheduled photography.
This includes EVERYONE: realtors, renovators, cleaners, stagers, etc. For everyone’s safety we will not bend this rule and risk exposure. Remember, we are in multiple homes and this protects every home.
Should someone be present indoors at the time of our shoot, our team is instructed to wait in their vehicle until the 15-minute vacancy rule has been observed and an additional wait time cost of $25 per 15 minutes will be added to the invoice for wait time and will be billed in 15-minute increments beginning after 15 minutes of delay.
Covid-19 protocols
At APi our priority is to help keep everyone safe and healthy in a COVID-19 environment. THE EMERGENCE OF NEW HIGHLY CONTAGIOUS STRAINS OF COVID 19 MEANS WE ALL NEED TO RE-FOCUS AND BE MORE CAREFUL. THERE IS NO ROOM FOR ERROR.
API360 was a leader establishing safety protocols for Covid 19. We now need to update our Covid protocols to keep you, your clients, and us safe.
WE PROMISE TO FOLLOW OUR PROTOCOLS EXACTLY.
What Does This Mean to You? We need you to:
Check with residents to be sure the property is free of anyone who may have travelled anywhere in the past 14 days, is ill, showing symptoms of COVID-19 or been in contact with someone who is ill or travelled.
Confirm that the property is free of anyone who may be in quarantine as a result of international travel.
Encourage clients to clean and disinfect the property—it looks great, and protects you and us and clients who tour it
Ensure we have lockbox access to properties and/or clients meet our team OUTSIDE at the property and wait onsite at a safe distance outside the home.
Ensure the property is vacated 15 minutes before our scheduled photography. This includes EVERYONE: realtors, renovators, cleaners, stagers, etc. For everyone’s safety we will not bend this rule and risk exposure. Remember, we are in multiple homes and this protects every home.
Ensure the property is ready—all lights on, toilet seats down, blinds/window coverings the way you’d like them to be, and personal belongings put away.
To protect you and your clients:
We maintain social distancing guidelines while onsite and always wear single use gloves.
ALL equipment is cleaned and disinfected before every shoot.
We can accommodate mic’d services. They are being recorded outdoors only and socially distanced. Our team will verbalize how to affix the mic.
If you have any notes or shot requests, these can be provided outside the property, emailed in advance to kendell@api360.ca, or texted to 905.515.8314.
Should someone be present indoors at the time of our shoot, our team is instructed to wait in their vehicle until the 15-minute vacancy rule has been observed and an additional wait time cost of $25 per 15 minutes will be added to the invoice for wait time and will be billed in 15-minute increments beginning after 15 minutes of delay.
What You Can Expect From APi?
Assurance your clients are protected by our strict adherence to Covid safety protocols.
Assurance we stay safe by not traveling and following the government guidelines outside work.
Our Promise we wear face masks, gloves, and boot covers for every job.
Our Promise we will wash hands outside, disinfect, and wipe all equipment after every job.
Assurance to your clients we refrain from touching anything in the property during the site visit including furniture, bedding & appliances. We appreciate if doors are left ajar so we do not have to touch door knobs. Our team will not turn off lights unless it is a vacant listing.
Our Promise if there is an unexpected interaction during our visit we will respect the minimum required social/physical distance (2 metres).
Assurance if there is close contact with you, like agent filming that requires a microphone, we will be respect social distance, shoot outside, and sanitize the the microphone before you wear it. We limit on-agent mic work to ONE shoot per day to ensure there is no exposure risk.
Our Promise we will sanitize our equipment in between photoshoots.
We will ask you to acknowledge you are aware of these protocols and agree to them. APi team members are closely adhering to the Government of Canada’s COVID-19 safety protocols to keep us all as healthy and safe as possible while serving our customers during these difficult times.
We will continue to monitor and update our policies as new information and changes occur.
THANK YOU for helping us keep everyone safe. THERE IS NO ROOM FOR ERROR with the new Covid variants that are much easier to catch.